A Tool for the Small Cable Operator

Running a small cable system can often feel like stumbling around in the dark. You only find out about a problem when half a dozen users call in to complain. Your staff need years of training and experience to figure out what those 6 support calls mean, whether it be a severed line, a blown optical node power supply, a modem software conflict, a head-end configuration issue, or nothing at all.

They struggle to remember, or have to look up, which trunk line feeds a given street in order to tell your field technicians which hardware to investigate. Half the time there's no problem beyond user error and coincidence, but you're never sure.

Instead of requiring that your staff remember huge amounts of information relating to your network topology, deployed software and hardware, and operations plans, Cinemon tracks that information for you. It provides immediate access to critical information right when your staff needs it; while debugging network problems. That reduces your training costs, while freeing your most valuable staff for true problem solving and mitigation efforts.

Cinemon is priced at a mere USD$8,000 (excluding hardware), with an up-front licensing charge of USD$1.00/modem and an annual license subscription fee of USD$0.50/modem. Cinemon's license subscription includes technical support and the right to upgrade to any newly released version of the core Cinemon software including development test builds for those wanting bleeding-edge features. Should you decide not to continue to subscribe, your license to use Cinemon does not expire, just your license to use upgraded versions and obtain support.